SHIPPING POLICY
Shipping Policy
Thank you for shopping with us! We aim to ensure your order reaches you promptly and in excellent condition.
Processing Time:
-
Orders are processed within 1-3 business days (excluding weekends and holidays) after payment verification.
-
Custom or personalized orders might require additional processing time.
Shipping Rates and Delivery Estimates:
-
Shipping charges for your order will be calculated and displayed at checkout.
-
Delivery estimates will be provided based on the selected shipping method.
Domestic Shipping (within [Country]):
-
Standard Shipping: Estimated delivery within 3-7 business days.
-
Expedited Shipping: Estimated delivery within 1-3 business days.
-
Please note that these are estimated delivery times and actual delivery might vary.
International Shipping:
-
We offer international shipping to select countries.
-
Delivery times for international orders vary based on the destination. Estimated delivery is typically within 7-21 business days.
-
Any additional customs or import duties are the responsibility of the customer.
Shipment Confirmation and Order Tracking:
-
You will receive a shipment confirmation email with tracking information once your order has been shipped.
Shipping Delays:
-
While we strive to ensure timely deliveries, we are not liable for any delays caused by customs clearance, natural disasters, or unforeseen circumstances beyond our control.
Shipping Address:
-
Please ensure the accuracy of your shipping address. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Stolen Packages:
-
We are not responsible for lost or stolen packages. Please contact the shipping carrier or local authorities to resolve these issues.
Returns Due to Shipping Issues:
-
If your order is returned to us due to an incorrect address or failure to collect the package, a reshipment fee may apply.
Contact Us:
-
If you have any further questions about shipping, feel free to contact us at echo.concerts.events@gmail.com.